We're Here to Help!
Our dedicated customer support team is available to assist you with any questions or issues you may have with PulsePay.
Phone Support
+91 7409608226
+91 88531 55110
Mon-Fri: 9 AM - 7 PM
Sat-Sun: 10 AM - 5 PM
Email Support
pulsexpay999@gmail.com
harishjs1006@gmail.com
Response within 24 hours
Live Chat
Available in the PulsePay app
24/7 automated support
Live agent: Mon-Fri 9 AM - 7 PM
Common Support Topics
Account Setup & Verification
- Account registration issues
- Identity verification problems
- Biometric enrollment difficulties
- PIN setup and recovery
Payments & Transactions
- Failed transactions
- Wallet loading issues
- Merchant payment problems
- Transaction disputes
Security & Safety
- Suspicious account activity
- Lost or stolen device
- Security concerns
- Account lockout
Technical Issues
- App crashes or errors
- Fingerprint scanner problems
- Network connectivity issues
- App update problems
Before Contacting Support
Please have the following information ready:
- Your registered phone number
- Transaction ID (if applicable)
- Device model and Android version
- App version number
- Detailed description of the issue
- Screenshots or error messages
Self-Service Options
- FAQ Section: Find answers to common questions
- User Guide: Step-by-step instructions
- Video Tutorials: Visual guides for common tasks
- In-App Help: Context-sensitive help within the app
Emergency Support
For urgent security issues:
- Unauthorized transactions
- Suspected account compromise
- Lost device with active sessions
Call immediately: +91 7409608226
Available 24/7 for security emergencies
Feedback & Suggestions
We value your feedback! Help us improve PulsePay by sharing your thoughts and suggestions:
- Feature requests
- App improvements
- User experience feedback
- Bug reports
Still Need Help?
Our support team is standing by to assist you!
Email: pulsexpay999@gmail.com
Phone: +91 7409608226